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Sayezz Gallery

Core strength, balance, flexibility, improved posture – need I say more? Reach your ultimate health and fitness goals through personalized one-on-one and small group studio training.
Email: stephanie@sayezz.com
Call Us: +1626-696-3728
 

FAQ’s

What do I need to play the videos?

To watch or play videos on the site you will need a quicktime player. Please download quicktime at your convenience here.

How do I “Favorite” a video post?

1. To “favorite” a video is to save it to your profile as a reference. At the bottom of every video, Tips & Tricks or blog post is an option on the left next to a little pink ♥ that asks if you would like to “favorite”. Click it to save it to your list.

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2. To find those videos in your list, head to toolbar at the top of the page, where you would go to log in or to view your account, and you will find “Favorited” among the list. Click and you will be taken to a page with your saved videos.

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Can I play the videos on my phone or tablet?

Yes! Most definitely! For iPod, iPad, laptops and home computers nothing extra on your part needs to be done. I recently purchased myself a Kindle Fire HD, and all you need to do here is download “VLC+” for FREE in the app store. For even more convenience, set the VLC+ video player as your default video player and videos from sayezz.com will automatically play for you!

iPad or iPhone Login Problem: I am having problems staying logged into the site?

If you are trying to login to the site on an iPad or an iPhone and keep getting sent back to the login page, you may have your cookies disabled for Safari, which would not allow you to view the videos. Below are listed instructions on how to enable your cookies for the iPad and iPhone.

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To enable cookies on the iPad:

1. Go to Settings

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2. Select Safari
3. Select Accept Cookies under Privacy

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4. Select From Visited instead of Never

The steps are the same for the iPhone.

How do I cancel my subscription?

1.Click on “View your account” at the very top right.

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2. Scroll down past your information to view your current subscription and click the “Unsubscribe” button.

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3. This will take you to your Paypal login page (whether you have a Paypal account or paid with a credit card). Enter you login details.

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4. Once you’ve logged in to Paypal, a page like this will come up. Click on the “My preapproved payments” link (ignore the “unsubscribe button you clicked is invalid” message).

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5. After you click on the “My preapproved payments” link, a page like this will come up. Click on the “Sayezz Pilates & Beyond” transaction.

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6. When you click the correct transaction, at the top you will find a “Cancel” button under the “Subscription details” heading. Click it.

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7. Once you click “Cancel”, a pop up window will appear. Click “Cancel Profile”. (It’s referring to the recurring payment profile, not your personal Paypal account.)

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8. And then a page like this will show up verifying that you cancelled the recurring membership transaction, and when you check your account on www.sayezz.com, you will see that the “Unsubscribe” button has been replaced by the end date button. Your subscription will end at the end of the month that you already paid for. Sorry, no pro-rating. You get the full month you paid for so enjoy those Sayezz Pilates mat videos!

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My “Well Within Reach” post is coming up wonky!

I have noticed that sometimes in the Firefox browser, the “Well Within Reach” posts open off-centered. Try the Safari browser and see if that doesn’t clear it up.

My Video has a slow start. What can I do to speed it up?

Once you click the “Watch Now” or “Play button and are brought to the video screen, there is a button at the far left of the bottom bar, comme ca:

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Click that button several times so that the video begins to buffer ahead of the play cursor. Then press play and get your Sayezz™ on!

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